Privacy Policy
Last Updated: June 22, 2025
Introduction
KLG Tech Innovations Limited ("Kolega," "we," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service at kolega.ai.
This policy applies to individual users of our Service for the Creator and Pro tier. If you use Kolega through your employer, their privacy policies may also apply. For information about cookies and tracking technologies, please see our separate Cookie Policy.
For questions about this policy, contact: contact@kolega.ai
Personal Data We Collect
Information You Provide
- Account Information: Name, email address, phone number, password, and profile details when you register or update your account.
- Payment Information: Billing details and payment method information for paid subscriptions. This information is securely transmitted to and stored by our payment processor, CityPay.
- Communications: Content of your messages when you contact us for support or feedback.
- Application Content: Text prompts you provide and the code/applications we generate for you.
- Professional Information: Resume and background details if you apply for positions with us.
Information Collected Automatically
- Technical Data: IP address, browser type, device information, operating system, and connection details.
- Usage Data: Features used, actions taken, timestamps, errors encountered, and performance metrics.
- Location Data: Approximate location based on IP address for service optimization and security.
- Cookies: We use cookies to enhance your experience. For detailed information about cookies, please see our Cookie Policy.
How We Use Your Data
We process your personal data to:
- Provide and maintain our Service
- Manage your account and subscriptions
- Process payments and prevent fraud
- Communicate service updates and respond to inquiries
- Improve our Service through analytics
- Ensure security and prevent abuse
- Comply with legal obligations
- Enforce our Terms of Service
Important: We do not use your prompts or generated code to train AI models.
Legal Basis for Processing (EEA/UK Users)
We process your data based on:
- Contract: To provide the Service you've requested
- Consent: For marketing communications and optional features
- Legal Obligation: To comply with laws and regulations
- Legitimate Interests: For security, fraud prevention, and service improvement
Data Sharing
We share your data only with:
Service Providers
- Amazon Web Services (AWS): Cloud infrastructure and hosting
- browserless.io: Browser automation services
- MongoDB: Database and analytics
- AI Model Providers: OpenAI and Anthropic (with zero data retention agreements)
- GitLab: Code repository and development tools
- CityPay: Payment processing and billing
- Internal Communications: Slack and Google Workspace may be used for customer support where team members may access support tickets and communications
Other Disclosures
- Legal Requirements: When required by law or legal process
- Business Transfers: During mergers or acquisitions
- With Consent: When you authorize specific sharing
Data Security
We implement industry-standard technical and organizational measures to protect your data, including:
- Encryption in transit and at rest
- Access controls and authentication
- Regular security reviews and improvements
- Incident response procedures
While we continuously work to enhance our security measures, no system is completely secure. Please protect your account credentials and notify us immediately of any suspicious activity.
Your Privacy Rights
Depending on your location, you may have rights to:
- Access: Obtain copies of your personal data
- Rectification: Correct inaccurate information
- Deletion: Request removal of your data
- Restriction: Limit how we process your data
- Portability: Receive data in a portable format
- Objection: Oppose certain processing activities
- Withdrawal: Revoke consent where processing is consent-based
To exercise these rights, contact: contact@kolega.ai
Additional Rights for EEA/UK Residents
You may lodge complaints with your local data protection authority:
Additional Rights for US Residents
Some US states provide additional rights including:
- Confirming data processing
- Opting out of sales/targeted advertising (we do not sell data)
- Non-discrimination for exercising rights
- Appealing privacy decisions
Data Retention
We retain personal data only as long as necessary for:
- Providing our Service
- Complying with legal obligations
- Resolving disputes
- Enforcing agreements
When data is no longer needed, we securely delete or anonymize it.
International Data Transfers
Our servers are located in the European Union. If you access our Service from outside the EU, your data may be transferred to the EU. For transfers outside the EEA/UK, all data is encrypted in transit and at rest and complies with Service Provider Standard Contractual Clauses.
Children's Privacy
Our Service is not intended for children under 18. If we discover we've collected data from a child under 18, we'll promptly delete it. To report underage users, contact: contact@kolega.ai
Updates to This Policy
We may update this policy periodically. We'll notify you of material changes through our Service or email. Continued use after changes indicates acceptance.
International Users
We welcome users worldwide. All users enjoy the privacy rights described in this policy, which meet or exceed international standards including GDPR. If you have questions about privacy rights in your jurisdiction, please contact us.
Contact Information
For privacy questions or to exercise your rights: